AVENE launch event

Last Monday, February 24, the launch of AVENE took place. A French brand, focused on skincare, which is being incorporated into our portfolio.

The event was held at the La Reserva de Cayalá Club, a scientific dinner aimed at more than 60 dermatologist doctors. It was attended by Mr. Jean Charles Laden, Director of International Development of the Pierre Fabre laboratory, as well as important exhibitors who presented clinical studies and results of patients treated at the thermal station in France: Dr. Angélica Beirana, President of the Association Mexicana de Dermatología and Dr. Miriam Yat, President of the Guatemalan Academy of Dermatology.

Additionally, in the morning we had a panel discussion about the most relevant products of the line. A dermatologist, a brand representative, a makeup artist, who interacted with the guests participated. Attendees had the opportunity to try the products and then share their experiences on their social networks.

Pierre Fabre is a French laboratory founded in 1951, focused on the health and beauty of people. They have several brands that cover specialties from cancer care to daily skincare. On this occasion, we have created an alliance with them to bring the EAU THERMALE AVENE brand to Guatemala.

AVENE has products recommended by dermatologists, developed for sensitive skin looking for their protection.

From this month you can find these products in the pharmacies Meykos, Cruz Verde and Fayco.

Third Company Directors Forum

Last Friday, August 2nd, CENDIS participated in the Third Company Directors Forum “Ethics: Commitment to responsible Corporate citizenship”, organized by CentraRSE. 

Marie Claire Palacios, our Compliance Officer, presented all the efforts and work done by our company in terms of Ethics and Anti-Corruption, highlighting the importance of integrating corporate compliance management with the day to day of our business. 

Recalling our company´s journey in this matter, in 2008 we created our first Code of Ethics which reflects and captures our philosophy and general principles towards conflict of interests, bribes, and fraudulent practices. In 2016, our Compliance Department was created, with the aim of achieving a strict registry and control of legal and contractual obligations as well as to supervise the compliance of internal provisions and regulations; and in 2017 we implemented the Anti-Corruption and Anti-Bribery – Anti-Corruption Policy and a Complaints Channel. 

Some of our company´s achievements to date in terms of internal practices to reinforce the business ethics & compliance policies are: special declaration of gifts, thorough expense control on meals and commercial promotions with customers and suppliers, Gift Card prohibition and absolute prohibition to grant gifts to Public Health Sector officers.

For CENDIS, it is important to meet the highest quality standards and build bonds of trust, transparency and excellent service focused on the satisfaction of our customers and suppliers. Therefore, our work does not end here, we will continue seeking constant improvement and ensuring that all our employees are trained, that our policies on this matter are constantly disseminated to customers and suppliers, and that our internal compliance management system will be certified. 

CENDIS achieves re-certification

The CENDIS cold chamber achieves international quality re-certification granted after the exhaustive evaluation by the company with the most experience and positioning within the region in charge of this type of processes, the Argentinian firm Latino America Consultants. Its General Director, Leandro Mbarak, stated that the only cold chamber in Guatemala certified, and now re-certified, by his company is CENDIS which complies not only with local standards, but with European quality standards that exceed the local demands.

The main pharmaceutical manufacturers in the world such as Novartis, trust in the Argentinian firm’s work in certifying processes. CENDIS is one again, one step ahead in the market striving to provide the best service, guaranteeing excellence and quality.

Continuous education.

CENDIS is present in the Cruz Verde National Pharmaceutical Convention

As part of the continues education program called CENDIS University and in alliance with Cruz Verde pharmacies, the National Pharmacists Convention was held in July in the Cineflick theater and 168 pharmaceutical heads from all around the Republic participated, as well as 32 nationwide supervisors.

During the event, attendees became familiar with the MD Pharma and Saval brands through dynamics they were acknowledged with awards from the Johnson & Johnson Company for their commitment and knowledge about their products.

Acknowledgments

Marie Claire Palacios was acknowledged in 2016 and pre-selected in 2017 by the GC Power List Central America of The Legal 500, for her excellent work in international bidding activities and implementations, as well as the application and review of an internal bribery management system. CENDIS stands out for its people, trajectory, and results for the benefit of the country and industry.